Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

ONECARE’S Thoughts on Privacy 

oneCARE, a division of The Evercare Company (“oneCARE” or “we” or “us” or “our”), has created this privacy statement in order to demonstrate its commitment to privacy.  We urge you to read the privacy policy in its entirety so you will understand all of the practices and procedures we follow relating to your on-line privacy.  oneCARE will treat with the utmost care any and all information collected at this website.  That information will be kept strictly confidential and will not be shared with anyone without your permission, except as provided in this policy.

What This Privacy Policy Covers

This privacy policy will inform you about the type of information that oneCARE collects about you on this website and all websites powered by oneCARE (collectively referred to as the “website”), how we collect the information, what oneCARE will use the information for, and to whom it will be given.  This privacy policy will also tell you how to limit our use of your personal information.

Contact the Website 

The website is the responsibility of oneCARE.  If you have any questions about this Privacy Policy, the practices of the website, or your dealings with the website, you can contact us by e-mail at vcampos@onecareco.com, or by U.S. Mail at oneCARE, 8790 Beckett Road, West Chester, Ohio 45069.  You can reach us by phone at 513-759-8700.

What Kind of Personal Information ONECARE Collects 

The privacy and security of your information is important to us.  We take care to protect the on-line data you submit to us when using the website and store such information in a secure database.

Some information about your server address, web browser, and computer system is automatically transmitted to our web servers so that we can operate and improve the website.  For example, we track the number of people who view each page, the order in which pages are viewed, and other information to learn which features are the most popular and to refine our design and marketing efforts.  We collect and store such information on an aggregated (collected) basis.

As part of the website operation, we reserve the right to collect automatically and track:

  • The home server, Internet Protocol (“IP”) addresses and domain names, e-mail addresses, type of computer, and type of web browser you are using while you visit the website;
  • Information regarding what pages of the website you choose to access;
  • Name, e-mail address, and postal address;
  • Phone number;
  • Age;
  • Date of birth;
  • Other information about you and your family such as your sex, product preferences and other behaviors;
  • Payment information (e.g., credit card);
  • Future communication preferences; and
  • Other information volunteered by you at the website.

How We Use Your Personal Information

  • Email Sign-Up: When you provide us with your email address we will use that information to get in touch with you by email.
  • Aggregated Uses of Information:
    • To send samples, premiums, products and information.
    • To develop new products and services.
    • To enroll you in contests, programs or offers at your request.
    • To create and manage your account
    • To process payment for services.
    • To protect against or identify fraudulent transactions.
    • To develop and provide advertising tailored to your interests.
    • To help diagnose problems with our server.
    • To administer the website, examine the traffic in the aggregate and investigate misuse. 
    • To gather broad demographic information.
    • To enforce our terms and conditions and otherwise manage our business.
    • We use demographic and profile data only for personalized content and statistical information and do not share those data with other companies except in ways that do not personally identify our users. We use this data to tailor the visitor's experience at the website, showing you content that we think you might be interested in, and displaying the content according to your preferences.

In all cases, you may opt out of receiving future mailings. Please see the “Opting-Out” section below for more information.

We will not share your e-mail address with anyone else without your permission, except for our service suppliers and vendors, to send you joint communications that we hope will interest you, if a oneCARE brand is sold to another company, to protect and defend oneCARE’s rights and property, and when the law or the public authorities so require.  We may also share your information with a service provider of ours in order to fulfill a product order and answer your questions, host our website and deliver our email and mobile messages, mail product samples, get in touch with contest winners, manage payments, conduct research, analyze data, and related matters. 

The website may enable users to submit their own content for contests, blogs, videos and other purposes and functions.  Please remember that any such content that you disclose will become public information.  You should be careful when deciding to disclose your personal, financial or other information in a submission.  We cannot prevent others from using that information in a manner that may violate this Privacy Policy, the law, or your personal safety and privacy.  We are not responsible for the results of such postings.

Security

The security of all personally identifying information associated with our users is of great concern to us.  Although "perfect security" does not exist in any transaction process on line the website has security measures in place to protect the loss, misuse and alteration of the information under our control.  Please be assured that we are constantly reviewing our security processes to keep up to date with the absolute highest levels of security encryption and service.

Cookies 

A "cookie" is a small file or piece of data sent from a web server to your browser and is stored on your computer’s hard drive when you visit certain websites.  Cookies help web surfing by saving visitor preferences and other information.  The use of cookies is a widespread industry standard and thus many major websites use cookies.

Most Web browsers are initially configured to accept and process cookies.  You may refigure your browser to refuse cookies, although that will limit certain features of your on-line experience.

We may use cookies to keep track of your logged-in status and to store and sometimes track information about you, and so may third parties whom we permit to display advertising on our website.  We reserve the right to use cookies to customize content based on the pages you have looked at.  If you have any questions concerning our use of cookies, please contact us at vcampos@onecareco.com.

Opting-Out

The website provides users the opportunity to opt out of receiving communications from us at the point where we request information about the visitor.   You can send your request by e-mail to vcampos@onecareco.com, or by phone, in order to unsubscribe from any and all e-mail lists.

LINKS TO OTHER WEBSITES

The website contains links to other websites.  We are not responsible for the privacy practices or the content of such websites.  Occasionally, you may receive cookies from third-party advertisers, vendors and other sites.  We do not control these cookies.

Access to Children

There are no features of the website directed to children under the age of 13.  Children under 13 may not any of the services available on the website. 

Although oneCARE and sites that it powers are not currently directed to children under the age of 13, any forthcoming sites that interact with children under 13 will always obtain parental consent prior to collecting personal information.  Such sites will also provide parents with access to information collected about their child and the opportunity to opt out of future collection and have us delete such information. Without prior parental consent, oneCARE will use a child’s online information only to respond directly to the child's request and will not use it for other purposes without prior parental consent.

We encourage parents and guardians to supervise their children's on-line activities and to consider using parental control tools available from on-line services and software manufacturers to help provide a child-friendly on-line environment. These tools also can prevent children from disclosing on line their name, address, and other personally identifiable information without parental permission. Products and services for sale are intended for purchase by adults. By making a purchase on the website, you agree that you are at least 13 years of age.

We and all websites that we own or operate will:

  • NOT collect personally identifiable off-line contact information from children under the age of 13 without prior parental consent.
  • NOT distribute to third parties any personally identifiable information with respect to children under the age of 13 without prior parental consent.
  • NOT give the ability to post publicly or otherwise distribute personally identifiable contact information with respect to children under the age of 13 without prior parental consent.
  • NOT entice children under the age of 13 by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.

Changes to This Privacy Policy

We reserve the right to change this policy at any time.  We ask that you review this privacy policy from time to time to ensure you are familiar with the most current version of it.

Acceptance of This Privacy Policy

By using the website, you agree to the terms as well as any posted changes of this Privacy Policy.  By using the website, you hereby consent to the collection and use of this information by oneCARE.   If you do not agree to the terms, DO NOT use the website.

Date of last update: August 1, 2009